Returns
Returns
Due to the nature of our products, we are unable to accept returns or exchanges on makeup, skincare, and fragrance items once they have been opened or used, for hygiene and safety reasons.
If your item arrives faulty, damaged, or incorrect, please contact us within 14 days of delivery and we will be happy to help resolve this for you.
Non-Returnable Items
— Opened or used makeup, skincare, and fragrance products
— Items not in their original condition due to reasons not caused by our error
— Items missing original packaging
Refunds
Once a valid return or issue is reviewed and approved, we will notify you by email and process your refund promptly to your original payment method.